Have you visited a Starbucks lately? If you have, chances are better than not that you received a smile, were asked your name and, if you didn’t like your drink, were offered a replacement with no questions asked. Traveling as much as I do gives me plenty of opportunities to hit a local Starbucks and, even though I tend to prefer local establishments over chains, I greatly respect and appreciate the consistent experience I get at Starbucks. That’s why Ryan Stigile’s recent article about why people like Starbucks more than the church caught my attention.