A few weeks ago, I came across this TED Talk on what consumers want. In it, Joseph Pine explains that economic value has changed over the course of history from commodities to goods to services. In the past few years, the economic value we as consumers expect no longer ends with services. Instead, our culture has added another layer to help us determine whether something is valuable — namely, authentic experiences.
As the steward of your church facility, you know your property and environments say a lot about how much you care about the people who attend your church, especially first-time visitors. For that reason, you simply can’t let facilities issues slip to the back burner. For you, they are an integral part of the entire worship experience.
As we look into the horizon of 2012, there are several obvious trends related to our ministry facilities that I think will be true this coming year: